Store Terms and Conditions

TERMS and CONDITIONS

Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty:
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights
We reserve the right to:
1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links:

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product availability

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 1400 hours.

Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Greenfire Adventure Centre CC Ltd will contact you via email and provide a revised shipping schedule.

Disclosure of outlet country at time of payment

South Africa
Standard Bank

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

Greenfire Adventure Centre CC endeavours to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable
sales tax and shipping charges (on the day of shipping).

Greenfire Adventure Centre CC reserves the right to change pricing at any time without prior notice.

Should Greenfire Adventure Centre CC reduce it’s price on any shipped products within 10 working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 days of shipment.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

For more information about how to order, special order requirements and other payment options, please contact our Support Team on or email drifters@tiscali.co.za.

Security Policy

1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3. The Merchant does not have access to credit details.
4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

I understand that all the designs and trademarks are registered to Greenfire Adventure Centre CC and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Greenfire Adventure Centre CC for any civil action or any legal action deemed necessary against me.

Contact Details
011 783 9200 (T)
011 888 1160 (F)

Physical Address
Shop L337
Sandton City
2146
Postal Address
PO Box 786040
Sandton City
2146

Email address

drifters@tiscali.co.za

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.

Delivery Policy

Delivery policy

The User should not make any purchase through this Website unless the User understands and agrees to all the Terms and Conditions. Payment for goods shall be made and cleared in full before dispatch. Once payment is made for the purchase, it is deemed that the User has read and understood the Terms and Conditions for such purchase.

Purchases in excess of ZAR 500.00 will not incur a delivery charge, all purchases under ZAR will include a ZAR 50.00 shipping fee. All items sold on sale will incur a delivery cost, irrespective of the value of the items purchased. DRIFTERS will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order. Please note that once your order has been placed we cannot change your delivery address. Should you have any issues please contact Customer service on drifters@tiscali.co.za
All time limits are counted from the day of dispatch of the products. The products will be delivered by courier service, to your destination address, within 3 working days for main city centres and within 5 working days for outlying areas, after payment confirmation. Any delivery is subject to acts which are beyond the control of DRIFTERS due to force majeure including (but not limited to) inability to secure labour, power, internet services, GSM network connectivity, materials or supplies, or by any act of God, war, civil disturbance, riot, state of emergency, strike, lockout, or other labour disputes, fire, flood, drought or legislation.

Main Centres
Bloemfontein, Cape Town, Durban, Johannesburg, George, Pretoria, Port Elizabeth and East London can expect delivery within 3 working days.
Outlying Areas:
Expect delivery within 5 working days.

Note: a day refers to a normal business day and would exclude Saturday/Sunday and public holidays.

The courier service will make 3 attempts to deliver the products to the User, whereafter the User will be charged for any further delivery attempts. Should all attempts at delivery fail, the products will be returned to DRIFTERS, whereupon we will make further arrangements for delivery. As soon as the Users order is dispatched, the User will be sent an email to confirm that the package is on its way. If DRIFTERS is unable to meet the estimated delivery date it shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

In the event of the User refusing to accept delivery of all or part of the delivery, DRIFTERS may at its absolute discretion re-sell the goods and hold the User liable for any shortfall, together with any other costs and expenses incurred by DRIFTERS as a result of the rejection of the goods.
Cancelled orders on the e-commerce facility will be refunded after deduction of a 10% charge for administration costs. DRIFTERS reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet DRIFTERS’s quality standards. Should DRIFTERS exercise this right, the User will receive a full refund with no deductions.

Tracking of your order:
To follow the order, please use the tracking ID / order number sent to the User in your confirmation email. DRIFTERS makes use of Couriers for our delivery service. The User may track their shipment on our website. Upon delivery of the product, before signing

Risk and Ownership:
DRIFTERS takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this Website, customer service and support, dispute resolution and delivery of goods and product exchanges. The risk in the goods shall pass from DRIFTERS to the User upon delivery and the goods shall be deemed delivered when unloaded at the Customer’s premises whether or not signed for. DRIFTERS shall not be responsible if the goods are lost or damaged after delivery to the Customer.

You must take care when opening the goods so as not to damage it, particularly when using any sharp instruments. Ownership of the goods shall remain with DRIFTERS until the goods have been paid for in full. If the User sells the goods before payment of the price has been made to DRIFTERS, the User will hold the proceeds of such sale and any rights against third parties arising from such sale in trust until the goods have been paid for in full.

Returns Ploicy

Returns / Refund and Exchange Policy

Should the User receive their order and are not satisfied, the User should contact the customer service team of DRIFTERS immediately. The User may return items for a credit or a cash refund, provided;

The User returns the goods within 10 days of delivery,

The products are new and have not been used.

The goods are in a re-sellable condition

The User is requested to return items without any undue delay the User shall be responsible of the cost of return, the return of the exchanged item will like wise be delivered at the cost of DRIFTERS. Although seldom charged, DRIFTERS reserves the right to charge a 10% administration fee for returned orders, should the returns process incur significant administration expenses.Items purchased on sale will incur a delivery charge back to the user .

Should footwear, clothing, accessories, equipment and any other goods ordered by the User be the wrong size, the User may send them back to be replaced. If the correct size is in stock DRIFTERS will ship the correct size to the User. The User shall be responsible for the cost of sending the products back to DRIFTERS (Only when purchasing items on sale). All items are quality controlled by DRIFTERS staff for visible factory defects before shipment is made to the User, not with standing DRIFTERS ‘s qualitative controls which are a secondary qualitative control process (Kindly note that all international brands featured on DRIFTERS Online conduct stringent qualitative processes through our their manufacturing process).  Under no circumstances will any footwear, clothing, accessories or equipment products or any other ordered products by the User that have been worn, damaged, soiled or ripped be accepted for replacement.

In the case of Refunds, Products must in their original unopened packaging, or in their original unused condition with all labels intact and repacked in their original packaging, you will be refunded the full purchase price. Once DRIFTERS has the products in its possession and is satisfied with the condition of the goods (i.e. that they are not in a used state), DRIFTERS will effect a credit in the case of a refund via electronic banking.

In the case of a swap out for another size, DRIFTERS will ship the new size to the Users designated address once payment for delivery has been received.

On products that are advertised as special offers, we will do an exchange in respect of the size or style for similar products but subject thereto that the cost of delivery will be for the Users account.

The return of all products to us must be made to Postal Address PO Box 786040, Sandton City, 2146.

Privacy Policy

Privacy Policy

This privacy policy applies to all the web pages related to this Website located at the domain name www. DRIFTERS.co.za Greenfire Adventure Centre CC (“DRIFTERS”) takes the user’s (“the Users”) privacy seriously and DRIFTERS will only collect and use the Users personal information as discussed below. DRIFTERS will take all reasonable actions to protect the Users personal information. For these purposes “personal information” will be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The Users private information is safe with DRIFTERS which does not sell, share or trade the Users personal information collected online with third parties. Personal information collected online will only be disclosed within the DRIFTERS Group.

Collection of Personal Information

When a User creates an account the personal information DRIFTERS collects may include the Users:

  • Name and Surname
  • Delivery Address
  • Email Address
  • Telephone Number
  • Mobile Number
  • Date of Birth
  • Gender
  • ID number / passport number; and
  • Non-personal browsing habits and click patterns​

The personal information DRIFTERS will collect from the User will be used in some or all of the following ways

  • To deliver the products the User has purchased from DRIFTERS
  • To update the User on the delivery of the product and for customer support purposes
  • To provide the User with relevant product information

When the User registers as a User on DRIFTERS’s Website, DRIFTERS will also use the Users personal information to send the User marketing and/or promotional materials from time to time. The User can unsubscribe from marketing information at anytime by using the unsubscribe function within the electronic marketing material. By registering at DRIFTERS the User provides consent to allowing DRIFTERS to communicate various messages relating to promotions, special offers, discounts and the like associated with DRIFTERS. The form of communication will include but will not be limited to electronic mail, mobile communications (SMS), telephone calls and direct mail.

DRIFTERS may from time to time provide links to other Websites or resources, to add value to our users. The User acknowledges and agrees that DRIFTERS is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such Websites, including (without limitation) any advertising, products or other materials or services on or available from such Websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external Websites or resources.

Updating the Users Personal Information

The User can update their personal information anytime by accessing the Users account on DRIFTERS’s Website. If the User uses this Website, the User is responsible for maintaining the confidentiality of the Users account and password and for restricting access to the Users computer and the User agrees to accept responsibility for all activities that occur under the Users account and/or password. DRIFTERS sells products for children but sells them to adults, who can purchase with a credit card. If the User is under 18, the User may use DRIFTERS only with involvement of a parent or guardian. DRIFTERS and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Security of the Users Personal Information

DRIFTERS ensures that all reasonable measures are taken to ensure that information collected will be safely and securely stored.

DRIFTERS protects the Users personal information by

  • Implementing a variety of security measures to maintain the safety of the Users personal information when the User places an order
  • DRIFTERS offers the use of a secure server
  • All supplied sensitive credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential
  • After a transaction, the Users private information (credit cards, debit card information, etc.) will not be stored on the DRIFTERS

Disclosure of Personal Information

DRIFTERS will not share the Users information with any other organisation other than related companies and those third parties directly related to the delivery of the products the User has purchased from the DRIFTERS Website. In exceptional circumstances DRIFTERS may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Collection of Computer Data

When the User visits the DRIFTERS Website, our company servers will automatically record information that the Users browser sends whenever the User visits a Website. This data may include:

  • The Users computers’ IP address
  • The Browser the User is using
  • Webpage the Users were visiting before the User came to the DRIFTERS Website
  • The pages of DRIFTERS the User visits
  • The time spent on those pages, items and information searched for on our Website, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help DRIFTERS improve its Website and the services and products DRIFTERS provides. This data will not be used in association with any other personal information.

The DRIFTERS Website may use cookie and tracking technology depending on the features offered. Cookie and tracking technologies are useful for gathering information. Such information includes browser type and operating system, tracking the number of visitors to the DRIFTERS Website, and understanding how visitors use the Website. Cookies can also help customize the Website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if the User previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. DRIFTERS does make use of cookies to identify customers and to facilitate as well as to enhance the User experience within the Website. For this reason cookies are stored on the Users machine to identify the User. This information is not sold or shared with any 3rd parties.

Changes to the Privacy Policy

DRIFTERS reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the DRIFTERS Website. DRIFTERS will post those changes here so that the User will always know what information DRIFTERS gathers, how DRIFTERS might use that information, and whether DRIFTERS will disclose that information to anyone. Please refer back to this policy regularly. By using this Website, the User signifies the Users acceptance of the DRIFTERS Privacy Policy. The User should please not make use of this Website if the User does not agree to this policy. The Users continued use of the Website following the posting of changes to these terms will indicate that the User accepts those changes.

By reading/accessing the Privacy Policy and Terms and Conditions of www.DRIFTERS.co.za, the User of www.DRIFTERS.co.za is notified that, he/she submits their information willingly on the DRIFTERS Website, and a User will be contacted by the means of telephone, sms and/or e-mail, and by submitting such information a User gives its full consent to such communication from DRIFTERS or on behalf of DRIFTERS. Users will be able to opt out from any of such communication at any time.

Childrens Online Privacy Protection Act Compliance 

DRIFTERS are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), DRIFTERS does not collect any information from anyone under the age of 13 years of age. The DRIFTERS Website, products and services are all directed to people who are at least 13 years old or older.

The Users Consent

By using the DRIFTERS Website, the User consents to the DRIFTERS Website privacy policy.